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Privacy Policy

General

At Tinned Snail we value your trust and confidence in both our company and this website.
You can rest assured we will never sell or trade your personal details with any other company and use them only for the running of this business. Please note that we do not process card payments ourselves and use PayPal on this website to do the processing on our behalf and if you meet us in person we use iZettle and SumUp to process payments.
In all cases we do not have access to or the ability to store your full card number or other details only the last four digits to act as a reference in case of a query.

You are entitled to view, amend, or delete the personal information that we hold. Email your request to our data protection officer Clare at info@tinnedsnail.co.uk

This privacy policy was amended on 24th May 2018 to comply with the GDPR regulations.

Cookie Policy

What are cookies? Like most websites, TINNED SNAIL websites use cookies to collect information. Cookies are small data files which are placed on your computer or other devices (such as smart ‘phones or ‘tablets’) as you browse this website. They are used to ‘remember’ when your computer or device accesses our websites.
Cookies are essential for the effective operation of our websites and to help you shop with us online. They are also used to tailor the products and services offered and advertised to you, both on our websites and elsewhere.

Information collected
Some cookies collect information about browsing and purchasing behaviour when you access this website via the same computer or device. This includes information about pages viewed, products purchased and your journey around a website. We do not use cookies to collect or record information on your name, address or other contact details. TINNED SNAIL can use cookies to monitor your browsing and purchasing behaviour.

How are cookies managed?
The cookies stored on your computer or other device when you access our websites are designed on behalf of TINNED SNAIL, and are necessary to enable you to a make purchases on our website;

What are cookies used for?
The main purposes for which cookies are used are:
1. For technical purposes essential to effective operation of our websites, particularly in relation to on-line transactions and site navigation.
2. For TINNED SNAIL to market to you providing details of special offers or highlighting new products
3. To enable TINNED SNAIL to collect information about your browsing and shopping patterns, including to monitor the success of campaigns, competitions etc.

When you visit www.tinnedsnail.co.uk we may use industry third party services, such as Google Analytics, to collect standard internet log information and details of visitor behaviour patterns. We do this to find out things such as the number of visitors to the various parts of the site. This information is only processed in a way which does not identify anyone. We do not make, and do not allow Google or any other company we employ to make any attempt to find out the identities of those visiting our website.

We are considering an occasional newsletter or marketing email in the future and as part of the registration process, we collect personal information. We use that information for a couple of reasons: to tell you about stuff you’ve asked us to tell you about; to contact you if we need to obtain or provide additional information; to check our records are right and to check every now and then that you’re happy and satisfied. We don't rent or trade email lists with other organisations and businesses. We use a third-party provider, MailChimp, to deliver our newsletter. We gather statistics around email opening and clicks using industry standard technologies to help us monitor and improve our e-newsletter. For more information, please see MailChimp’s privacy notice. You can unsubscribe to general mailings at any time of the day or night by clicking the unsubscribe link at the bottom of any of our emails.